Rules and Guidelines


Please know that the rink is cold (approx. 55 degrees). We recommend that skaters and onlookers wear long pants, long socks, gloves, and a jacket/sweater. Chaparral Ice strongly encourages skaters to bring their own helmet (bicycle, hockey, etc.) to wear while skating. Chaparral Ice does offer heated or warm areas, but they may be in use or busy at certain times, so it is best to come prepared!


Please check in with the cashier upon arrival. The cashier will give you your admission wristbands or stickers for the guests who will be skating. Once your guests have a wristband/sticker, they can get skates at skate rental.


Full payment is due with the cashier upon arrival. You may pay by cash, credit card, or check. 

Skate Fitting:

In order to have a great skating experience, it is important to have skates that fit properly. Skates that are too large make skating very difficult and can lean to blisters and other injuries. Our skate guards are trained in fitting skates, so don’t hesitate to ask if you need assistance. Some suggestions:

  • Tell us your actual shoe size and we will convert it to the appropriate skate size.
  • Loosen the laces all the way down past the curve of the boot.
  • Hold the tongue up as you put your foot in the skate to avoid it sliding down into the boot.
  • Lace the skate through ALL of the eyelets/hooks and make sure it is tied all the way up.
  • Skate should fit snugly -- no need for “room to grow”.
  • Skates run larger than shoes so don’t worry about the number on the back of the skate, only how it fits your foot.
  • Skates must stay on RUBBER SURFACES when not on the ice!

Liability Waivers:

A minor release signed by parent/guardian is required for all minor skaters. You can find these by visiting the following link: Chaparral Ice Minor Release. Please give these to the cashier upon arrival.

Responsibility Code


Ice Skating is for fun and enjoyment for everyone. Skating can be enjoyed in many ways. Regardless of your level of skill, there are elements of risk in ice skating. Use common sense, show courtesy to others, and anticipate dangerous situations before they arise. The following guidelines are some basic elements of common sense and courtesy.  

1. Always stay in control and be able to stop or avoid other skaters.
2. While on the ice, keep moving. Don’t stop where you obstruct other skaters. Don’t skate in groups.
3. People ahead of you have the right of way. It is your responsibility to avoid hitting or disrupting them.

  • No speeding
  • No weaving
  • No roughhousing
  • No spraying snow
  • No snowball or other throwing

4. Keep exits clear. Before getting on ice, look for oncoming skaters. 
5. Do not sit on dasher boards or enter the hockey box areas.
6. Do not pick up or carry children or other items while skating. No eating, drinking, or smoking on the ice.
7. Rink equipment can be dangerous. Stay off the ice when resurfacing is in progress.
8. Do not go on the ice without skates. Do not wear skates in the mall hallway.  Stay on rubber matting.
9. Obey the rink attendants. Report hazards to the rink attendants.
10. Respect the ice and other skaters around you. Please do not litter or use foul language.

This is just a partial list. There are elements of risk that common sense and personal awareness can help reduce. You are ultimately responsible for your personal safety. Use caution and skate in control. Respect other skaters. The rink attendants cannot guarantee your safety and will not protect you from injury. It is part of your responsibility to avoid other skaters and hazards. Failure to use good judgement, skate responsibly, or follow the Responsibility Code will result in a loss of skating privileges. 


In order to secure a reservation for a birthday party at Chaparral Ice, a reservation and non-refundable deposit are required. This can be done via phone with Mindy Hubbard at 512-252-8500x124 or electronically, which ever is more convenient for you. Your deposit serves as acknowledgement of all details, information, and terms and conditions regarding Chaparral Ice birthday parties. The remainder of the balance is due at the close of your party. If you find it necessary to change your reserved time, we will do our best to accommodate you.


You may bring in any outside food or drink that you like except for glass containers, alcohol and any drinks that will stain with red, purple, blue or any other dark colors, etc.  For decorations, we don’t allow silly string, glitter, sequins, or confetti of any kind including the metallic shaped kind.  This also includes glitter/sequins on clothing, these types of garments are not allowed.  There is a $25.00 cleaning charge if you bring any of these types of decorations/clothing.  This is a safety requirement as the items stick to skates and get tracked onto the ice which is extremely dangerous. You will not have access to electrical outlets in our facility; we appreciate your understanding in not bringing in any items that need to be powered by electricity.  We appreciate your cooperation with these limitations. 

Party Time:

Our birthday parties are scheduled with a 2-hour table reservation; however, your guests can skate the entire public session time. You can find our public skating schedule by visiting the following link: Chaparral Ice Public Skating Schedule. We do our best to give a 15 minute notification prior to the end of your table time and do appreciate your assistance in clearing the area in order to depart from the tables. This allows our staff to prepare for the next event that takes place after the public session ends.

Party Locations:

Parties set up in the rooms of the lobby area. More than one party can take place at a time in our facility but each party has its own space for the table time.  The space that you have is based on the number parties for the day and the number of people (skaters) attending each party not which party is booked first.  You may request a particular party location (premium or classic locations based on availablity) and we will do our best to accommodate that request.


In order to secure a reservation for a private ice group event at Chaparral Ice,  a credit card deposit is required. This can be done via phone with Mindy Hubbard at 512-252-8500x124, or via email at, whichever is more convenient for you. Your reservation serves as acknowledgement of all detail, information, and terms and conditions regarding Chaparral Ice Group events.