Last Updated August 11, 2017
1. Information Collection
We collect certain information about you and your use of our website when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. For example, certain information is required upon registering your account for the first time, or placing an order with us, which might include a username and password selected by you, your email address, your name, your street address, and your credit card information. For purposes of this Policy, “Personal Information” means information that could be used to identify you personally (such as your email address, name, or IP address).
When you log on to www.chaparralice.com, we automatically track certain basic information about your visit, such as your internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, etc. We use this information to do internal research on our members’ usage patterns, demographics, interests, and general behavior to better understand and serve you and our membership. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
For our members’ convenience, we use “cookies” to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. A cookie is a piece of data stored on your computer that is tied to information about you. If you configure your browser or otherwise choose to reject the cookies, you may still use our site.
2. Use of Information
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We are not responsible for the privacy practices or the content of other websites that may be linked to this site or of any third party advertisers. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
3. Disclosure of Personal Information
Without your affirmative consent, we do not sell, rent, or otherwise share your Personal Information with third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, when those parties separately agree to keep this information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We will exercise reasonable care in providing secure transmission of information between your computer and our servers, but given that no information transmitted over the Internet can be guaranteed 100% secure, we cannot ensure or warrant the security of any information transmitted to us over the Internet and hence accept no liability for any unintentional disclosure.
Our store is hosted by Dash, Inc. and Clover.com. They provide us with the online e-commerce platform sthat allows us to sell our products and services to you. This platforms encrypts credit card information through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Dash and Clover’s Terms of Service or Privacy Statement (https://www.dash.com and http://clover.com ).
5. Notification of Changes
If we decide to change this Policy, we will post those changes on the website at http://www.chaparralice.com/privacy and other places we deem appropriate, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
6. Non-residents of the United States
7. Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
8. Contact Information
For questions or suggestions regarding this policy, to opt-out, or for information regarding a violation of the provisions herein, please contact us as follows:
2525 W Anderson Ln
Austin, TX 78757